MyTruvida - True Life Food - Shipping Policy
Referred By: tbrundage
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True Life Food
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Sep 22 2009
Shipping Policy

1. SHIPPING METHODS.

We use UPS and FEDEX Standard Ground Service, and USPS Priority Mail to ship all of our products. Most products are shipped within 24 hours and are received in an average of 2-7 days depending on customer location in the continental United States. Shipping times and schedules are completely controlled by each shipping provider. Expedited shipping is available at the request and cost of the customer. Tracking numbers issued per shipment allow for easy package tracking and can be accessed by logging into your secure customer account.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Most products can be shipped Internationally and will be billed at the shipping provider's rate for the corresponding country. Please contact us for more details on International Shipping before placing an order.


2. PRICING.

Basic shipping costs are exact charges billed by the common carriers. From time to time, we run "Free Shipping" specials. These specials may apply to only some or to all products in our store. If shipping charges do apply, they are reflected on the customer invoice at the time the order is placed.

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Tracy Brundage

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